Contact information

Contact Information

SHUAA LLC — Let Your Style Shine

Last Updated: October 30, 2026

Thank you for visiting SHUAA Clothing! We are happy to assist you with questions about our clothing collections, sizing, orders, shipping, returns, and other customer service matters.

Customer Support

Legal Business Name: SHUAA LLC

Store Name: SHUAA Clothing

Customer Support Email: support@shuaaclothing.com

Website: https://shuaaclothing.com

Business Location: North Grafton, Massachusetts, United States

Online Contact: You can also reach us through the Contact Us page on our website.

Order Inquiries

For questions about an existing order, please email support@shuaaclothing.com and include your order number and a brief description of your request so we can assist you efficiently.

Returns and Refunds

For eligible return requests, please contact us within 14 days of delivery.

Items must meet the eligibility requirements described in our Return & Refund Policy.

For assistance, email support@shuaaclothing.com. Please wait for return authorization and instructions before mailing an item.

Shipping and Local Delivery

For questions about shipping, tracking, delivery delays, or our free local delivery service within eligible areas around North Grafton, Massachusetts, please contact support@shuaaclothing.com.

For complete delivery details, please review our Shipping Policy.

Business Hours and Response Times

Customer inquiries are generally reviewed Monday through Friday, excluding U.S. federal holidays.

We aim to respond within 1–2 business days.

Privacy and Personal Information

For questions about how we collect, use, or protect your personal information, or to submit an applicable privacy rights request, please contact support@shuaaclothing.com.

Please do not send passwords or complete payment card information by email.